How Clients are Leveraging Technology to Solve Problems.

Client: Bacci Pizza on Halsted

Problem: Credit Card Fees and Chargebacks are a high pain point.

Solution: Get customers to pay with cash. Using the iMenu360 system and the payment type discount feature, when a customer pays with cash, customers get a 15% discount.

Results: More Cash coming in. Very little credit card orders being placed. Credit card fees done and more cash to work with.

Author: David Litchman

David Litchman has been in the restaurant business for over 25 years. A graduate of the University of Michigan, David started Pockets right out of college and was one of the first restaurants to serve healthier, fresh, fast food. As Pockets grew, David looked for ways to make operations more efficient and was introduced to online ordering in 2003. Pockets became an early adopter and David worked with the developer to modify the system to improves both the customer and restaurateurs experience. In 2007, David founded iMenu360. David assembled a technology team that has been able to develop a product that allows restaurateurs to have a state of the art branded online/mobile ordering solution. In the last 9 years, iMenu360 has worked with operators of all shapes and sizes. From single unit operators to the U.S. Military across the world. Under David's leadership, iMenu360 continues to grow and assist operators in the battle against the portals(Grubhub, Seamless, Eat24,, Etc).